Why buy from SSP?

  • Some of the UK's lowest online prices
  • Free delivery on orders over £75+VAT
  • Secure 256 bit encrypted payment gateway
  • 96% of orders dispatched within 24hrs

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Delivery & Returns

A signature will always be required

With only a very few exceptions, all the parcels we send out are delivered by our couriers FedEx, Interlink and Tufnells. As such, all parcels will need to be signed for. If the product is for use in the home you may wish to consider requesting that we send the parcel to your place of work or perhaps a friend or relative that you know will be home. 

Average Delivery Timescales 

Standard Safety Signs:                      Next Day(3pm cut off)
Standard Visitor Passes :                   Next day (2pm cut off)

Standard Permits to Work :                Next day (2pm cut off)
Snap Poster frames:                          2 working days
Locking Poster cabinets:                     1-2 working days
Road Signs, Frames & Accessories:    1-2 working days
Bespoke visitor passes:                      2-3 weeks from artwork approval
Bespoke permits to work                    5-7 working days
Bespoke signage:                               2-3 working days 

Delivery to United Kingdom (excluding Northern Ireland, Isle of Man and Scottish Islands & Highlands)

All orders delivered to anywhere within the UK with a value of £75+VAT or more will be sent free of charge, no matter what weight or size the product is. Any order under £75+VAT in value will be charged £6.65+VAT. Please note, we do not profit from this carriage charge. It is the average cost of packaging and sending out our products by courier.

For a timed next working day delivery or Saturday delivery, please Contact Us. In most cases we will be able to quote you instantly.

Northern Ireland, Isle of Man and Scottish Islands & Highlands

Orders to Northern Ireland, Isle of Man and the Scottish Islands and Highlands will incur a slightly higher carriage charge of £16.65+VAT, no matter how large or small the order is. Whilst we know this may seem a little unfair, again it is the true cost of carriage to us.  

Worldwide (Outside UK)

As carriage costs vary significantly from country-to-country this website will not accept payment from anywhere other than the UK. However, we do sell worldwide.

Anyone outside of the UK wishing to order should call us on +44(0)161 724 1611 or email us via our Contact Us page, where we will be able to provide a delivery cost for the products you are interested in.

Over the past three years we have sold to a high number of European countries, as well as South Africa, America, Australia and Africa.

Returns

Standard Products: Put simply we offer a no quibble returns policy. Assuming the product is a standard “off the shelf” product, rather than a special that is made to your exact requirements, we will happily take your products back into stock. All we ask you to do is return it to us at your expense within 14 days of your original order. Returned items must be in a resalable condition. Once we have established that your item is fit for resale we will refund you for the product immediately. Please note for certain items a 15% restocking charge may be applied.

If you are looking to make a return, please see our returns form. If you could fill this in and email it over to us, we'll be able to help you much more efficiently.

Custom Made Products: As you can perhaps imagine, I’m afraid we are unable to accept the return of bespoke or modified items unless they are damaged or faulty. Please note we will send you a proof of your bespoke artwork by email before printing any sign or visitor pass. To ensure no mistakes occur we will only print this product once you have approved your artwork.

If something goes wrong…

Finally, if in the unlikely event something goes wrong, we will put it right. If the fault lies with us, we will do it at our expense not yours. This we feel fits in with who we are and what we are trying to achieve. Rather than upset you once and never hear from you again, we would much rather build our business around establishing long, happy trading relationships today, tomorrow and hopefully for many years to come.

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